With the skyrocketing growth of e-commerce in the last few years, it is no surprise that security is getting tougher to maintain. As more and more of us turn to the net for our shopping needs, so too do more and more criminals turn to online web stores to hack, steal from and in short do every kind of crime a physical brick and mortar store has to contend with as well.
So how do we make our sites more secure but not make them impossible to navigate or buy from? After all, we want our customers to feel secure shopping here, but we sure as heck don’t want the criminals to feel comfortable with our site security. Whether you have a site with international payment gateway systems that need multiple layers of security or a simple shopping cart for local customers, you should be paying attention to these next few items.
It Starts with your Platform
If you know from the start that you will be having a store on your site, it pays to have a platform that is built to do just that. Many of the e-commerce platforms you can purchase today come with great security built right into the code.
If you were to look into the kind of platform most of the e-commerce sites use today you may find that WordPress and their WooCommerce platform rank high in security and are used throughout the industry. Although it may have begun as a simple easy to use blogging platform, WordPress has gone on to develop one of the best commerce platforms in use today. Start with the best, it will always pay off, especially when it comes to security.
Don’t Leave Out Security Certificates
You want to be sure that your site utilizes SSL security to certify every user that goes on your site. This is the standard in security for all websites, not just those that are in the business of selling online. You will know that your site has this certificate when you see the padlock at the beginning of your URL address online. This tells your visitors that every transaction they do on your site is protected by the best security on the web.
Two Factor Authentication
Because we live in an age of electronic payments and flimsy credit card security, all too often the user on your site will not be the qualified user of that credit card. To ensure that this does not happen to you, and that your customers are not billed for items they never purchased, you should always use two factor authentications on your site.
This will usually require the user to send you a password that has been sent to their cellphone for their second form of verification. If you have clients with accounts on your site, be sure to have them include their cell phone number for their two-factor authorization when buying on your site.
Education is the Key
When we work to educate both our customers and our workers about security issues and how we plan to solve them, we all win. Take the time to explain to customers online about your security measures and make sure your workers all understand how to keep your business secure from prying criminal eyes and fingers.